// Intelligence Resource

Ransomware Negotiation Transcripts

234 real-world ransomware negotiations — the largest public archive. Study the tactics, understand the groups, and see what professional negotiation achieves.

234Transcripts Published
24Ransomware Groups
47Confirmed Payments
63%Avg Demand Reduction
Featured Case Study + Full Transcript

Royal Mail vs LockBit 3.0 — The £66M Demand That Was Refused

The complete negotiation transcript with expert analysis. How Royal Mail's negotiator turned a £66M demand into £0 paid — with lessons for any organisation facing ransomware.

103 messages34 days£0 paidFull analysis + 5 key lessons
// Impact

What Professional Negotiation Achieves

Across transcripts where both opening demand and final settlement are documented, professional negotiation achieves substantial demand reductions:

VictimGroupOpening DemandFinal SettlementReduction
Redacted Organisation Conti $1.7M $175.00 100%
Redacted Organisation Akira $180,000 $105.00 100%
Redacted Organisation Akira $400,000 $300.00 100%
Redacted Organisation Akira $600,000 $500.00 100%
Redacted Organisation Conti $850,000 $635.00 100%
Redacted Organisation BlackBasta $700,000 $12,900 98%
Redacted Organisation Akira $4.0M $150,000 96%
Redacted Organisation Conti $9.1M $450,000 95%
Redacted Organisation Akira $200,000 $25,000 88%
Redacted Organisation Conti $950,000 $170,000 82%
Redacted Organisation Conti $900,000 $162,792 82%
Redacted Organisation Conti $920,000 $172,000 81%
Redacted Organisation Conti $1.8M $450,000 75%
Redacted Organisation Akira $750,000 $225,000 70%
Redacted Organisation Akira $850,000 $290,000 66%
Redacted Organisation BlackBasta $400,000 $150,000 62%
Redacted Organisation Akira $250,000 $100,000 60%
Redacted Organisation Akira $220,000 $90,000 59%
Redacted Organisation Conti $600,000 $256,000 57%
Redacted Organisation Akira $165,000 $75,000 54%
Redacted Organisation Conti $980,000 $500,000 49%
Redacted Organisation Conti $980,000 $510,000 48%
Redacted Organisation Akira $400,000 $250,000 38%
058F4B92 Ae99 45C7 Bf35 5D2D6754B3De Dragonforce $1.5M $1.0M 33%
Redacted Organisation Akira $390,000 $285,000 27%
Redacted Organisation Akira $200,000 $150,000 25%
Redacted Organisation Akira $200,000 $150,000 25%
Redacted Organisation Akira $450,000 $400,000 11%
20250203 From @Rakeshkrish12 Qilin $63,000 $60,000 5%
Redacted Organisation Mallox $20,000 $19,987 0%

Settlement amounts in USD. Data sourced from Casualtek Ransomchats archive and public disclosures.

// Archive

All Transcripts

Victim ↕ Group ↕ Date ↕ Messages ↕ Demand ↕ Outcome ↕
Redacted Organisation lockbit3.0 2025-03-20 4 — Unknown
Redacted Organisation lockbit3.0 2025-02-11 137 $70,000 Unknown
20250203 From @Rakeshkrish12 Qilin 2025-02-03 36 $63,000 Paid
Redacted Organisation lockbit3.0 2025-01-24 55 $50,000 Unknown
Redacted Organisation lockbit3.0 2024-12-23 55 $80,000 Unknown
Redacted Organisation RansomHub 2024-08-10 1 — Unknown
SIRVA lockbit3.0 2023-10-06 78 $15.0M Unknown
20230802 2 Cloak 2023-08-02 66 — Unknown
Redacted Organisation Cloak 2023-08-02 54 — Unknown
HGC Global Communications lockbit3.0 2023-07-11 8 — Unknown
Bank BSI lockbit3.0 2023-05-08 27 — Unknown
PS Energy lockbit3.0 2023-03-29 25 $2.0M Unknown
Contec lockbit3.0 2023-03-21 52 $4.0M Unknown
Kaycan lockbit3.0 2023-03-06 94 $8.0M Unknown
Plastic Products Company lockbit3.0 2023-03-05 28 $6.0M Unknown
OMS Components lockbit3.0 2023-02-28 66 — Paid
WCI lockbit3.0 2023-02-17 34 — Unknown
Águas do Porto lockbit3.0 2023-01-30 3 — Unknown
Newbridge lockbit3.0 2023-01-27 70 — Unknown
Myers Power Products lockbit3.0 2023-01-25 99 — Unknown
QSI-Q3 lockbit3.0 2023-01-25 20 — Unknown
Guardian Analytics lockbit3.0 2023-01-23 27 — Unknown
Nicklaus Children's Hospital lockbit3.0 2023-01-17 43 $7.0M Refused
Royal Mail lockbit3.0 2023-01-12 103 $80.0M Refused
Millennia Professional lockbit3.0 2023-01-02 43 $2,023 Unknown
Datair lockbit3.0 2022-12-24 106 $150.00 Unknown
Colonial General lockbit3.0 2022-11-23 25 — Unknown
Continental lockbit3.0 2022-09-23 37 — Unknown
Vitality Health Plan lockbit3.0 2022-09-16 73 $1,000.0M Unknown
Bakker Heftrucks lockbit3.0 2022-09-12 27 — Unknown
Software Line lockbit3.0 2022-09-08 30 $100.00 Unknown
GAV Resorts lockbit3.0 2022-08-31 6 — Unknown
TAPCO Credit Union lockbit3.0 2022-08-30 215 $6.0M Refused
CHSF (Centre Hospitalier Sud Francilien) lockbit3.0 2022-08-24 42 $1.0M Unknown
Porcelanosa USA lockbit3.0 2022-08-12 8 $1.5M Unknown
VSA Inc lockbit3.0 2022-08-09 21 $100,000 Unknown
Samyang lockbit3.0 2022-07-28 237 $8.0M Unknown
Redacted Organisation lockbit3.0 2022-07-26 17 $1.0M Unknown
eMunWorks lockbit3.0 2022-07-25 8 $200.00 Unknown
Oklahoma City University lockbit3.0 2022-07-25 56 $1.0M Unknown
PRE Flooring lockbit3.0 2022-07-22 17 $200.00 Refused
Scohil lockbit3.0 2022-07-15 29 $120.00 Unknown
La Poste Mobile lockbit3.0 2022-07-06 93 $600,000 Unknown
Entrust lockbit3.0 2022-06-29 29 $8.0M Unknown
Genus plc lockbit3.0 2022-06-29 34 $5.0M Unknown
Wabtec Corporation lockbit3.0 2022-06-29 39 $25.0M Unknown
Redacted Organisation mount-locker 2020-10-16 60 — Unknown
Redacted Organisation Akira — 7 $900,000 Unknown
Redacted Organisation Akira — 13 — Unknown
Redacted Organisation Akira — 80 $165,000 Paid
Redacted Organisation Akira — 5 — Unknown
Redacted Organisation Akira — 37 $350,000 Unknown
Redacted Organisation Akira — 4 — Unknown
Redacted Organisation Akira — 9 $190,000 Unknown
Redacted Organisation Akira — 72 $250,000 Unknown
Redacted Organisation Akira — 5 — Unknown
Redacted Organisation Akira — 84 $2.0M Unknown
Redacted Organisation Akira — 58 $300,000 Unknown
Redacted Organisation Akira — 58 $250,000 Unknown
Redacted Organisation Akira — 81 $250,000 Paid
Redacted Organisation Akira — 112 $180,000 Paid
Redacted Organisation Akira — 67 $200,000 Paid
Redacted Organisation Akira — 74 $100,000 Unknown
Redacted Organisation Akira — 41 $300,000 Unknown
Redacted Organisation Akira — 70 $275,000 Unknown
Redacted Organisation Akira — 75 $4.0M Paid
Redacted Organisation Akira — 40 $350,000 Refused
Redacted Organisation Akira — 43 $350,000 Paid
Redacted Organisation Akira — 8 $10.0M Unknown
Redacted Organisation Akira — 65 $2.0M Refused
Redacted Organisation Akira — 16 $150,000 Unknown
Redacted Organisation Akira — 70 $3.5M Unknown
Redacted Organisation Akira — 170 $1.7M Unknown
Redacted Organisation Akira — 55 $690,000 Unknown
Redacted Organisation Akira — 50 $220,000 Paid
Redacted Organisation Akira — 53 $400,000 Paid
Redacted Organisation Akira — 7 — Unknown
Redacted Organisation Akira — 105 $225,000 Unknown
Redacted Organisation Akira — 6 $2.1M Unknown
Redacted Organisation Akira — 43 $350,000 Paid
Redacted Organisation Akira — 34 $400,000 Paid
Redacted Organisation Akira — 13 $1.9M Unknown
Redacted Organisation Akira — 10 $1.1M Paid
Redacted Organisation Akira — 7 — Unknown
Redacted Organisation Akira — 44 $750,000 Paid
Redacted Organisation Akira — 70 $550,000 Unknown
Redacted Organisation Akira — 7 — Unknown
Redacted Organisation Akira — 26 $1.7M Paid
Redacted Organisation Akira — 9 — Unknown
Redacted Organisation Akira — 14 — Unknown
Redacted Organisation Akira — 13 — Unknown
Redacted Organisation Akira — 72 $450,000 Paid
Redacted Organisation Akira — 56 $250,000 Unknown
Redacted Organisation Akira — 9 — Unknown
Redacted Organisation Akira — 24 $850,000 Unknown
Redacted Organisation Akira — 20 — Unknown
Redacted Organisation Akira — 43 $150,000 Unknown
Redacted Organisation Akira — 25 $200,000 Paid
Redacted Organisation Akira — 39 $850,000 Paid
Redacted Organisation Akira — 15 $390,000 Paid
Redacted Organisation Akira — 6 — Unknown
Redacted Organisation Akira — 12 $390,000 Paid
Redacted Organisation Akira — 59 $200,000 Paid
Redacted Organisation Akira — 65 $600,000 Paid
Redacted Organisation Akira — 12 $550,000 Paid
Redacted Organisation Akira — 6 — Unknown
Redacted Organisation Akira — 15 $1.0M Unknown
Redacted Organisation Avaddon — 25 $1.0M Refused
Redacted Organisation Avaddon — 73 $45,000 Unknown
Redacted Organisation Avaddon — 103 $300,000 Unknown
Redacted Organisation Avaddon — 35 $828.00 Unknown
Redacted Organisation Avaddon — 17 $400,000 Unknown
20210518 Avaddon — 24 — Unknown
20210518 Avaddon — 103 $80,000 Refused
Redacted Organisation Avos — 86 — Paid
Redacted Organisation Babuk — 106 $400,000 Unknown
Redacted Organisation Babuk — 44 $500,000 Unknown
Redacted Organisation BlackBasta — 50 $500,000 Unknown
Redacted Organisation BlackBasta — 50 $700,000 Paid
Redacted Organisation BlackBasta — 57 $400,000 Paid
Redacted Organisation BlackBasta — 50 $150,000 Paid
Redacted Organisation BlackBasta — 50 $2.8M Unknown
Redacted Organisation BlackMatter — 44 $2.5M Unknown
Redacted Organisation BlackMatter — 77 $15.0M Unknown
Redacted Organisation Conti — 78 $1.8M Paid
Redacted Organisation Conti — 9 — Unknown
Redacted Organisation Conti — 255 $15.0M Unknown
Redacted Organisation Conti — 6 $22.5M Unknown
Redacted Organisation Conti — 146 $9.1M Paid
Redacted Organisation Conti — 139 $900,000 Paid
Redacted Organisation Conti — 9 $1.2M Unknown
Redacted Organisation Conti — 12 — Unknown
Redacted Organisation Conti — 45 $150,000 Unknown
Redacted Organisation Conti — 49 $1.1M Paid
Redacted Organisation Conti — 63 $920,000 Paid
Redacted Organisation Conti — 12 — Unknown
Redacted Organisation Conti — 13 $4.0M Paid
Redacted Organisation Conti — 78 $200.00 Unknown
Redacted Organisation Conti — 56 $357.15 Unknown
20210517 Conti — 69 — Unknown
Redacted Organisation Conti — 101 $800,000 Refused
Redacted Organisation Conti — 81 $1.7M Paid
Redacted Organisation Conti — 48 $600,000 Paid
Redacted Organisation Conti — 34 $1.2M Paid
Redacted Organisation Conti — 25 $350.00 Paid
Redacted Organisation Conti — 10 $720.00 Paid
Redacted Organisation Conti — 47 — Unknown
Redacted Organisation Conti — 46 $300,650 Refused
Redacted Organisation Conti — 50 $980,000 Paid
Redacted Organisation Conti — 43 $850,000 Paid
Redacted Organisation Conti — 17 $980,000 Paid
Redacted Organisation Conti — 14 $100.00 Paid
Redacted Organisation Conti — 32 $1.2M Unknown
Redacted Organisation Conti — 32 $1.9M Unknown
Redacted Organisation Conti — 63 $950,000 Paid
Redacted Organisation Conti — 27 — Unknown
Redacted Organisation Darkside — 85 — Unknown
Redacted Organisation Darkside — 243 $5,500 Unknown
Redacted Organisation Darkside — 24 $25,000 Unknown
Redacted Organisation Darkside — 63 — Unknown
Redacted Organisation Darkside — 10 — Unknown
058F4B92 Ae99 45C7 Bf35 5D2D6754B3De Dragonforce — 19 $1.5M Paid
05F724F8 906E 4739 8177 815852Cc2C3F Dragonforce — 29 $450,000 Unknown
29Bbe03074Fdbb8D Dragonforce — 10 — Unknown
7A313D13Eb6B4E58 Dragonforce — 32 $450,000 Paid
89716D29D2Cee36F Dragonforce — 23 — Unknown
Ab0404E049514B50 Dragonforce — 28 $500,000 Unknown
Bd004D632D87Dba0 Dragonforce — 25 $450,000 Unknown
C2A3C7249797F5Ed Dragonforce — 66 — Unknown
C42Cdf65B97D0E92 Dragonforce — 30 $1.8M Unknown
C7Cd31Eaaf9De9Ac Dragonforce — 71 $2.0M Unknown
C8479B30418B331E Dragonforce — 4 — Unknown
D6Ddd9B26D7D41Db Dragonforce — 14 $360,000 Paid
Fda8141B6Dd392E3 Dragonforce — 10 $7.0M Unknown
B8E14E1A 548F 4Eec Bd6E A590126E57C9 Dragonforce — 14 $1.4M Refused
Redacted Organisation Hive — 70 $500,000 Unknown
Redacted Organisation Hive — 19 $1.2M Unknown
Redacted Organisation Hive — 46 $3.5M Unknown
Redacted Organisation Hive — 58 $200,000 Unknown
Redacted Organisation Hive — 136 $20.0M Unknown
Redacted Organisation Hive — 4 $3.5M Unknown
Redacted Organisation Hive — 15 $300,000 Unknown
Redacted Organisation Hive — 24 $1.0M Unknown
Redacted Organisation Hunters International — 29 $10.0M Refused
Redacted Organisation Mallox — 62 $20,000 Paid
Redacted Organisation Mallox — 29 $20,000 Unknown
Redacted Organisation Mallox — 17 $33,750 Unknown
Redacted Organisation NoEscape — 6 — Unknown
Redacted Organisation NoEscape — 4 $80,000 Unknown
Redacted Organisation Pear — 42 $120,000 Unknown
Redacted Organisation Qilin — 3 — Unknown
Redacted Organisation REvil — 72 $675.0M Unknown
Redacted Organisation REvil — 63 $6,000 Unknown
Redacted Organisation REvil — 79 — Unknown
Redacted Organisation REvil — 13 — Unknown
Redacted Organisation REvil — 43 — Unknown
Redacted Organisation REvil — 23 — Unknown
Redacted Organisation REvil — 78 $136.00 Unknown
Redacted Organisation REvil — 15 — Unknown
Redacted Organisation REvil — 156 — Unknown
Redacted Organisation REvil — 63 $2.5M Refused
Redacted Organisation REvil — 10 — Unknown
Redacted Organisation REvil — 58 $300,000 Unknown
Redacted Organisation REvil — 132 $1.0M Unknown
Redacted Organisation REvil — 31 $500,000 Unknown
Redacted Organisation REvil — 67 — Unknown
Redacted Organisation REvil — 52 — Unknown
Redacted Organisation REvil — 39 — Unknown
Redacted Organisation REvil — 42 — Unknown
Redacted Organisation REvil — 28 — Unknown
Redacted Organisation REvil — 1 $5.0M Unknown
Redacted Organisation Ranzy — 36 $7,000 Unknown
Redacted Organisation Ranzy — 20 $7,000 Unknown
Redacted Organisation RunSomeWares — 27 — Unknown
Redacted Organisation fog — 27 $400,000 Unknown
Redacted Organisation fog — 144 $200,000 Unknown
Redacted Organisation fog — 73 $290,000 Unknown
Redacted Organisation fog — 26 $125,000 Unknown
Redacted Organisation fog — 60 $800,000 Unknown
Redacted Organisation fog — 3 $160,000 Unknown
0001 trinity — 2 — Unknown
0002 trinity — 52 $17,000 Unknown
0003 trinity — 298 $2,000 Unknown
0004 trinity — 170 $15,000 Unknown
0005 trinity — 14 $20,000 Unknown
0006 trinity — 11 $30,000 Unknown
0007 trinity — 36 $70,000 Unknown
0008 trinity — 13 $30,000 Unknown
0009 trinity — 6 — Unknown
0010 trinity — 8 — Unknown
0011 trinity — 50 — Unknown
0012 trinity — 15 — Unknown
0013 trinity — 32 $150,000 Unknown
0014 trinity — 6 — Unknown

Showing 234 transcripts

⚠ Responsible Disclosure Notice

Victim names are shown only where the breach was publicly reported in mainstream media or disclosed by the organisation itself. For redacted transcripts, victim names and identifying details have been removed by the original researchers at Casualtek.

Any organisation wishing their information removed or updated should contact enquiries@binary-response.com — we will act promptly.

Source: Casualtek Ransomchats and ransomware.live.

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